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Case Study / P050 · Vapi + n8n

AI Voice Appointment Booking & Patient Intake System

An AI voice front desk that captures patient intake details, checks appointment availability, and books appointments through connected backend workflows.

Project
P050
System type
Portfolio system
Primary platform
Vapi + n8n

Project summary

A practical system for a connected business process.

An AI voice front desk that captures patient intake details, checks appointment availability, and books appointments through connected backend workflows. Connects Vapi and n8n for scheduling logic, appointment actions, structured call records, follow-up automation, and post-call processing.

01

Business Problem

Patient calls can require staff to capture intake details, check availability, arrange bookings, and record follow-up information across separate steps.

02

Business Solution

A connected voice workflow captures structured intake information, checks appointment availability, completes booking actions, and records each call for follow-up.

03

Business Value

Creates a more consistent front-desk process, keeps appointment information organized, and gives staff a clear path for cases that need human attention.

System & Workflow

See how the system works.

Supporting documents

Project resources.

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